Refund and Returns Policy
Effective Date: 2025.08.20.
This Privacy Policy describes how Subarashi Kft. (“we”, “our”, or “us”) collects, uses, and shares information when you use our website https://www.boutiqbar.com/ (the “Site”). We are committed to protecting your personal information and your right to privacy.
1. Information We Collect
When you visit our site, we may collect the following types of information:
- Personal Information: such as your name, email address, shipping address, and phone number—when you make a purchase or contact us.
- Payment Information: we collect payment data to process your orders, but we do not store credit card numbers. Payments are handled securely through third-party processors.
- Device Information: IP address, browser type, time zone, and cookies to improve user experience and website performance.
- Order History & Communications: any correspondence between you and our team for customer service purposes.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding orders, questions, or customer service
- To send marketing emails (if you opt-in)
- To improve and optimize our website
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share limited information with third parties in the following cases:
- Payment providers for secure processing
- Shipping companies to deliver your order
- Marketing tools (like newsletter platforms) with your consent
- Legal requirements when obligated by law enforcement or court order
4. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Withdraw consent for data processing
Please contact us at [insert email address] to exercise your rights.
5. Cookies
Our site uses cookies to provide a better user experience. By using the site, you agree to our use of cookies. You can disable cookies in your browser settings, though some site features may not work properly.
6. Data Security
We take security seriously and follow industry best practices to protect your information from unauthorized access, alteration, or destruction.
7. Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days. If more than 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
Non-returnable items include:
- Perishable goods (e.g. food, flowers)
- Intimate or sanitary products
- Hazardous materials
- Downloadable software
- Gift cards
- Certain personal care items
To complete a return, we require a receipt or proof of purchase. Please do not return items directly to the manufacturer.
Partial Refunds May Be Granted:
- Opened CDs, DVDs, or software
- Items not in original condition or with missing parts
- Returns beyond 30 days
Refunds
After we receive and inspect your return, you’ll be notified of the approval or rejection. If approved, the refund will be applied to your original payment method within a few days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card provider.
- Contact your bank.
Still missing it? Contact us at [insert email].
Sale Items
Only regular-priced items are refundable. Sale items cannot be refunded.
Exchanges
We only replace items if they’re defective or damaged. Contact us at [insert email] to arrange an exchange.
Gifts
If your item was marked as a gift and shipped directly to you, you’ll receive gift credit upon return. If not, the refund will go to the original purchaser.
Return Shipping
To return your product, send it to:
Subarashi Kft.
1061 Budapest, Paulay Ede utca 5. fszt. 2.
Customers are responsible for return shipping costs. Shipping fees are non-refundable. If the return is approved, shipping costs may be deducted from your refund.
8. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated date. Please review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy, Refund Policy, or how we handle your data, please contact us at:
📧 info@boutiqbar.com
📍 Subarashi Kft.
1061 Budapest, Paulay Ede utca 5. fszt. 2.